Sonesta Suites Scottsdale Gainey Ranch

Great location, nice rooms.

I made a reservation for three people but when we went to the room we were given, we were surprised to see that there was only one bed prepared for two people. So we return to the reception and the young lady at the front desk quickly gave us an upgrade. Although her reaction was strange at first, since she didn't even apologize, in the end we had a great room, with two bedrooms and two bathrooms, and a wonderful balcony from which we could see the pool. We really enjoyed the pool and garden ambiance, the breakfasts in this environment (although I think the breakfast would have to be much better), and had a wonderful time. We wish we could come back one day!

I don't usually take the time to write a review, but our five night stay exceeded our expectations. Full hot breakfast each day, with fresh fruit, pancakes, eggs, bacon, etc (each day a little different). Lots and lots of fresh Starbucks coffee each day! Happy hour with free craft beer and white and red wine was always a pleasure each day. The staff always cheerful and happy, I think the entire Scottsdale population is like that in fact. Location amazing, right next to a plaza with lots of restaurants (pub, sports bar, Thai restaurant, Mexican restaurant, Panera bread - we went to all those- plus a grocery store, and more restaurants we didn't go to). Pool chairs always available (never crowded). The landscaping of the grounds was terrific, lush green with flowers, trees, lovely grass area, lots of small tables around the garden and on the patio. On site small store for cans of beer, wine, small items, etc - very convenient. General Manager always walking around to see how things are going and to say 'hi' - a very friendly and caring feel to the place!

The property was fantastic! The pool area was stunning, and the entire place felt like a peaceful oasis in the middle of Scottsdale. The rooms were spacious and well-maintained, making it a comfortable and enjoyable stay. The young lady at the front desk stood out the most—she was incredibly courteous, professional, and went out of her way to assist us. Her hospitality truly made a difference in our experience.

The staff were very helpful with any of our requests and we were able to change our room to one with a patio. The grounds were beautiful which made lazing by the pool a delight. Having a kitchenette was brilliant and we were even given recommendations on where to shop for food or where to go to eat.